Agent Web Site Development Reservations & Ticketing BSP Walk-in customer Handling Telemarketing GDS Handling & Management	Sales report Performance review & forecasting Travel Agent Sales Call Corporate Sales Call Mileage Program Campaign Event Organization

Market Analysis Competitor Analysis Market Intelligence New Market Development Ad-Hoc Strategy Set Up Incentive Scheme Set Up	Promotion Plan Tactical Action Plan Airport Communication Series Group Booking MICE Group Handling Agent Seminar & Workshop